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TM Legal
TM Legal
Legal Information

DISCOUNT POLICY

Last updated April 09, 2026

This Discount Policy ("Policy") forms part of our Terms of Service ("Legal Terms") and should therefore be read alongside our main Legal Terms: https://portal.traxon.click/legal/terms-of-service. If you do not agree with these Legal Terms, please refrain from using our Services. Your continued use of our Services constitutes your acceptance of these Legal Terms.

We are TraxonMedia LTD ("Company", "we", "us", or "our"). This Policy governs the availability, use, and limitations of all discounts, promotional offers, reward systems, and referral incentives made available through TraxonShop (the "Site") and any related services operated by us.

GENERAL DISCOUNT TERMS

When ordering from TraxonShop, customers may be eligible for discounts, promotional offers, or reward-based incentives. All discounts are provided at the sole discretion of us and may be modified, restricted, or removed at any time without prior notice. Discounts do not hold monetary value outside their intended use and cannot be exchanged, transferred, or redeemed for cash unless explicitly stated.

By placing an order using any form of discount, you acknowledge and agree to the following conditions:

  • All discounts are subject to availability and eligibility requirements
  • Discounts may be limited by time, usage, or product selection
  • We reserve the right to refuse or cancel any discount at our discretion
  • Discounts may not apply to all products, collections, or services
  • Errors in pricing or discount application may result in order adjustment or cancellation

TYPES OF DISCOUNTS

We may offer a range of discount types through the Site. These may include automatic discounts, code-based promotions, or reward-based incentives. Each discount type may have specific conditions attached, including minimum spend requirements, usage limits, or product restrictions.

The types of discounts available may include, but are not limited to, the following:

  • Buy X get Y free offers and bundle promotions
  • Fixed amount discounts applied to qualifying orders
  • Percentage-based discounts on selected products or collections
  • Collection-wide promotions affecting multiple items
  • Free shipping incentives subject to eligibility criteria
  • Limited-time or campaign-based promotional offers

All discount types may be updated, replaced, or withdrawn at any time by us without notice.

LOYALTY AND REWARD SYSTEM

We provide a loyalty programme that allows users to earn and redeem reward points. Participation in this programme is optional and may require account registration. Points are granted based on user activity and engagement with the Site.

Users may earn points through actions including, but not limited to, the following:

  • Creating and maintaining an account
  • Completing purchases through the Site
  • Sharing content via social media platforms
  • Referring new users who complete qualifying actions
  • Following or subscribing to official TraxonMedia LTD channels
  • Submitting product reviews or feedback

Points may be redeemed for rewards, including the following options:

  • Discount codes
  • Free shipping coupons
  • Product-specific promotions
  • Collection coupons

We reserve the right to modify point values, earning rates, redemption thresholds, or available rewards at any time.

LOYALTY TIERS

Users may be assigned to loyalty tiers based on activity levels, engagement, or purchase history. Higher tiers may provide enhanced benefits, including improved earning rates or reduced redemption requirements.

Tier benefits may include, but are not limited to, the following:

  • Points may be earned faster at higher tiers
  • Rewards may require fewer points to redeem
  • Exclusive offers may be made available to selected users
  • Tier status may be reviewed or adjusted at any time

Tier structures are subject to change and may be modified or removed at the discretion of us.

REFERRALS AND AFFILIATES

We may offer referral and affiliate programmes that allow users or approved partners to earn rewards for promoting the Site. Referral incentives may provide benefits to both the referrer and the referred user.

Referral and affiliate conditions may include the following:

  • Users may earn rewards when referrals complete qualifying purchases
  • Referred users may receive discounts on their first order
  • Minimum spend conditions may apply (e.g. if a customer spends £20 using a referral code, they may receive a discount and the affiliate partner may earn £2)
  • Referral rewards may vary depending on active promotions

Affiliate participation is subject to approval by us. Affiliate accounts may be reviewed, restricted, or terminated at any time without notice.

DISCOUNT CODE USAGE

Discount codes must be entered at checkout and are subject to validation. Codes may be restricted based on eligibility, expiry dates, or usage limits.

Conditions relating to discount code usage may include the following:

  • Codes may expire after a specified period
  • Minimum spend requirements may apply
  • Some products or collections may be excluded
  • Codes may be limited to one use per customer or order

Failure to apply a valid code during checkout may result in the discount not being applied. We are not responsible for missed discounts due to user error or expired codes.

STACKING AND COMBINING DISCOUNTS

Discount stacking is generally not permitted unless explicitly stated. This means multiple discounts may not be applied to the same transaction.

Rules regarding combining discounts include the following:

  • Multiple discount codes cannot be used on a single product
  • Product discounts and shipping discounts may be combined where permitted
  • Collection-based discounts may apply alongside other eligible promotions

All decisions regarding discount combinations are made at the discretion of us.

PROMOTIONAL DISTRIBUTION

Discounts may be distributed through various channels to ensure availability and awareness across users.

These channels may include the following:

  • Newsletter sign-ups and email campaigns
  • Website announcements and promotional banners
  • Social media campaigns and posts
  • Video content and announcements on JumpInside Games

Availability of promotions may be limited by time, quantity, or campaign conditions.

MISUSE AND ABUSE

Any misuse or abuse of the discount system is strictly prohibited. We reserve the right to take action where misuse is suspected.

Prohibited actions include, but are not limited to, the following:

  • Attempting to exploit or manipulate discount systems
  • Using unauthorised or leaked discount codes
  • Creating multiple accounts to gain unfair advantage
  • Engaging in fraudulent or deceptive activity

We may cancel discounts, revoke rewards, refuse transactions, or suspend accounts where violations occur.

SUPPORT AND CONTACT

If you require assistance regarding discounts, rewards, or promotional offers, you may contact us through the following channels:

Response times may vary depending on demand and operational availability.