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TM Legal
TM Legal
Legal Information

PRICING & ERRORS POLICY

Last updated April 09, 2026

This Pricing & Errors Policy ("Policy") forms part of our Terms of Service ("Legal Terms") and should be read alongside our main Legal Terms. By using our services and placing orders through TraxonShop, you acknowledge and agree to the terms outlined below.

We are TraxonMedia LTD ("Company", "we", "us", or "our"). This Policy outlines how pricing, discounts, and system errors are handled across our platform.

PRICING ACCURACY

We aim to ensure that all prices displayed on our website are accurate and up to date. However, errors may occasionally occur due to technical issues, system faults, or human error.

In the event of a pricing error, we reserve the right to correct the error and update pricing at any time without prior notice.

ORDER ACCEPTANCE

All orders placed through our website are subject to acceptance by us. The confirmation of an order does not guarantee acceptance, and we reserve the right to refuse, cancel, or limit any order at our discretion.

This includes, but is not limited to, situations where:

  • A product has been listed with an incorrect price
  • A discount or promotion has been applied incorrectly
  • There is a system or technical error affecting the order
  • Payment processing issues occur

PRICING ERRORS

If a product is listed at an incorrect price due to an error, we reserve the right to cancel or refuse any orders placed at that price.

Where an order has already been placed, the following may apply:

  • The order may be cancelled before fulfilment begins
  • The customer may be contacted with the option to proceed at the correct price
  • A full refund may be issued if payment has already been processed

We are not obligated to honour incorrect pricing under any circumstances.

DISCOUNT AND PROMOTIONAL ERRORS

Discounts and promotional offers are subject to validation and may be removed or corrected if applied in error.

This includes situations where:

  • Discount codes are incorrectly applied or combined
  • Promotions are displayed with incorrect terms or values
  • System errors result in unintended price reductions

We reserve the right to cancel, amend, or adjust any orders affected by such errors.

CURRENCY AND DISPLAY ERRORS

Prices may be displayed in different currencies depending on user location or system settings. While we aim to ensure accurate conversions, discrepancies may occur.

All transactions will be processed in the currency specified at checkout. We are not responsible for differences caused by exchange rates, bank fees, or currency fluctuations.

SYSTEM AND TECHNICAL ERRORS

Our platform relies on automated systems and third-party services. In some cases, technical issues may affect pricing, availability, or order processing.

In the event of such errors, we reserve the right to:

  • Cancel affected orders
  • Correct pricing or product information
  • Limit quantities or restrict purchases

We shall not be held liable for any loss or inconvenience caused by such errors.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from pricing inaccuracies, system errors, or order cancellations made under this Policy.

By placing an order, you acknowledge that pricing and availability are subject to change and that errors may occur.

CONTACT AND SUPPORT

If you have any questions regarding pricing or believe an error has occurred, you may contact us through the following channels:

Response times may vary depending on demand and operational conditions.